What information we collect:
If you are purchasing any product or registering on the website, we collect certain information like name and contact details including e-mail, phone no, postal address for delivery etc, products you purchased and related details.
We do not collect or store information related to your banking or online payment details like credit or debit card, bank account details etc.
We may also have your purchase history, feedback, likes, review of product etc.
We also collect information through cookies. For details, please refer to our cookies policy.
How do we use the information:
We may use the information to provide you personalised experience of our website, process your order, respond to your queries, generally maintain record for future reference, cater better and inform you about different promotional schemes, products etc which may interest you, detect suspicious users or fraud related to website, for any regulatory or legal requirement or as may be mandated to us by a governmental authority, to conduct any research or analysis etc.
Your information may be used to facilitate third party services like payment gateway, our vendors we use for logistics, website development etc to enable them to deliver the services.
Your right of refusal and opt out:
You certainly may refuse to share your information on our website or with our authorised third party services providers. However, in that case, your experience of the website may adversely affect.
You will have an opportunity to deny receipt of any promotional communication and we will honour it without questioning it. Even if you have initially agreed to receive promotional communication, you may anytime opt out from receiving it by informing us on email@example.com.
if you are not happy with use of your data or want to provide some feedback.
Our Customer Care services are now available between Mon-Fri (working days) from 9:00am to 5:00pm only. They will not be available on Saturdays, Sundays and on public holidays
Godrej Consumer Products Limited, 4th floor, Godrej One, Pirojshanagar, Vikhroli (East), Mumbai 400 079